Trading System Support Limited (TSS) was formed in 2013 with the aim of providing ongoing support for legacy voice trading solutions.
We quickly became a leading independent maintainer of legacy trading turret solutions. These included Etrali platforms that reached End of Life (EOL) following the acquisition of IPC Systems in 2016, as well as IPC Alliance, Etrali OpenTrade and, more recently, on-premises IPC Unigy solutions.
TSS has secured global support contracts designed to extend the operational life of trading communication solutions. This gives customers greater control over when and how they upgrade their voice trading estate, while reducing the pressure to migrate before they are ready.
Working with TSS can enable customers to:
TSS has gone on to work with some of the largest OEMs and end-user organisations in the industry. We are now a major independent provider and maintainer of critical communication solutions within the UK.
Our experience across legacy and new trading environments gives customers access to specialist knowledge that can be difficult to find as older platforms become increasingly unsupported.
One of the latest developments affecting legacy trading environments is the transition away from on-premises IPC Unigy solutions.
As IPC continues to develop its Software as a Service (SaaS) offering, customers operating on-premises infrastructure may face increasing challenges around hardware, software, ongoing technical support and more importantly spiralling support and maintenance costs.
While the precise scope and timing of EOL arrangements can vary, certain components of on-premises environments, including server infrastructure, may already be identified as unsupported.
TSS has been engaged by a number of enterprise customers as a result of forecasted support costs increases. For organisations relying on on-premises trading infrastructure, this makes it increasingly important to understand the available options and plan ahead, while retaining full operational support of Trader Voice estates.
If your organisation is currently operating an on-premises trading system, you may be considering whether to:
TSS can help you assess your options and develop a support or migration strategy based on your individual requirements.
Yes. TSS provides specialist support for legacy and on-premises trading communication environments. Contact us to discuss your specific configuration and support requirements
Extending the life of an existing platform can give your organisation additional time to evaluate future technology requirements, control costs and plan migration without unnecessary disruption to critical trading operations.
TSS provides independent support and maintenance services for eligible legacy trading environments. Our role is to help customers maintain operational continuity and manage their technology strategy as OEM support offerings evolve.
Yes. TSS can help customers assess their current environment and understand the requirements and associated costs of moving to an alternative solution, including connectivity, recording and related services.
The best approach is to contact our team with details of your current trading platform and environment. We can then discuss your support requirements and the options available to you.
How do I find out whether TSS can support my system?
If you are reviewing support options for an on-premises trading environment, concerned about increasing support costs, or considering an upgrade or migration, TSS can help you understand the options available.
Speak to TSS today to discuss your current trading environment and find out how we can help extend, support or plan the future of your critical communication systems.
