TSS
Uniphore

Master Agent Europe for Uniphore’s Quantify Recording and X-Platform Suite of AI Solutions

As AI advances, it will change every part of the business that directly affects customers. We believe this technology should be invisible, immersive, and empowering, making the business feel more human.

This is why we have partnered with Uniphore! Founded in 2008, Uniphore is the first built-for-scale, AI-native company that infuses AI into every part of the enterprise experience, with a multimodal platform for Voice, Video, Chat and Email. The market is moving more and more towards AI and this partnership between Uniphore and TSS is just the start of the new age in AI transformation.

The opportunity of this partnership will unfold in three key stages:

By utilising the strength of the Red Box portfolio.
The migration path from the Red Box Quantify solution to the new cloud-based U-Capture will enable customers to gain access to the X-Platform.
We will transform businesses by incorporating the U Suite AI products into their customer facing services.

Prebuilt Industry Solutions

Enterprise Applications for Contact Centres, Sales, Trading Desks, Emergency Services.

Industry Solutions for Banking, Collections, Insurance, Healthcare, Travel & Hospitality and many more.

TSS: Your Trusted Partner in the UK and EMEA

As the master agent for Uniphore in the UK and EMEA, TSS is proud to bring these innovative solutions to our customers. We are committed to delivering the best AI-driven call recording and analytics solutions to help your business succeed.

Quantify: The Best Call Recording Product

Uniphore acquired Red Box, the company behind Quantify – which is simply the best call recording product on the market! Quantify is renowned for its fantastic call recording features, providing businesses with high-quality, reliable recordings that are essential for compliance, training, and quality assurance.

AI in Call Recording: Transforming Insights and Sales

Uniphore’s AI technology goes beyond basic call recording. It analyses recorded calls to provide valuable insights, helping businesses understand customer interactions on a deeper level. This advanced AI can also enhance sales processes, identifying opportunities and trends that drive growth.

There is no AI product as exciting as this on the market today and we really look forward to working with you to capitalise on the power of AI in front line customer services.