Our Services
Trader Voice

Trader Voice

Trading turrets and intercom/hoot systems are at the core of some of the most critical systems used in finance, so it is imperative that you work with a company that understands the stringent requirements and service levels traders expect. When they have a problem, they expect to see someone, and see them fast. This is what we do.

TSS staff have been supporting traders for over 30 years and have a deep understanding of user types from bond-sales to inter-dealer brokers. When the time comes to refresh systems, our knowledge enables us to capture detailed requirements and propose the right solution. We are specialists in solutions from the following:

BT/IPTrade

Our proposals always include a detailed migration path from where you are today, to a new system, fully operational, and with trained-staff. To achieve this quickly and without risk requires specialists. This is where we help.

Trader-Voice Connections

Our T-Net service enables private-wires to be delivered over SIP connections using the internet, VPNs and leased lines, and can cut costs by up to 70%. The solution is far more flexible than old-style ISDN and enables private-wire connections to be set up in minutes. It also allows for lines to re-route for business continuity

We can, of course, also supply regular trader-voice speaker-line and hoot-line connections if required.

Our Maintenance Services

Trading Support Services offers a variety of contracts to meet every customer requirements including:

Service Types

On-Site Response times

Additional Options

Locations

London | Paris  | New York | Singapore | Hong-Kong | Stockholm

Fast Network Access

We supply many of our customers with high speed internet access. Available at speeds from 2Mb to 1Gb, the services can be delivered in a highly resilient configuration with no single point of failure. 

Clients needing this level of service will often also require other complex services such as high-availability hosting or diverse routing. TSS has the expertise to assess your requirements and propose the best solution for your business, at the right price.