At TSS, we’re committed to bringing our customers the very best in communications technology, backed by expert advice, reliable service and long-term support.
That’s why we’re proud to announce our partnership with ASC Technologies, a globally established provider of communications recording, archiving and compliance solutions.
Together, TSS and ASC deliver advanced recording technology designed to help organisations securely capture, manage, protect and analyse their business-critical communications.
Whether you’re upgrading an existing recording environment, strengthening regulatory compliance or exploring the benefits of AI-powered communications analytics, TSS and ASC provide the technology, expertise and support to help your business move forward with confidence.
With the End of Life of the Redbox (Quantify) product fast approaching in April 2028, TSS has evaluated the market to select a tried and tested vendor that can continue to support existing Redbox customers. With an equally impressive and broad list of supported platforms and more than 30 years experience securely and compliantly capturing customer data, TSS has selected ASC as the best placed vendor to fill the void.
ASC Technologies brings more than 60 years of experience in communications recording, with an established reputation for reliability, innovation and compliance expertise.
Supporting organisations across highly regulated and business-critical industries, ASC delivers technology designed to meet today’s complex communications requirements while preparing businesses for the future.
From financial services and contact centres to public safety and other regulated environments, ASC provides trusted technology for organisations where secure, reliable communications recording is essential.
ASC’s Communications Compliance Platform goes beyond traditional call recording.
Combining secure recording, intelligent archiving, advanced compliance capabilities and AI-powered analytics, ASC helps organisations gain greater control, visibility and value from their communications data.
Capture and securely manage business-critical communications with reliable recording technology designed for demanding business environments.
Protect valuable communication records with secure archiving, controlled access and long-term retention capabilities.
Support regulatory and industry-specific requirements, including GDPR and MiFID II, through traceable communications records, recording integrity and compliance monitoring.
Go beyond simply storing recordings. ASC's AI-powered capabilities help organisations analyse communication data, identify potential risks and support automated workflows.
Choose from cloud, on-premise and hybrid deployment models, allowing your recording solution to align with your existing infrastructure, operational requirements and future technology strategy.
Benefit from an actively developed platform that continues to evolve alongside changing business needs, communications technologies and regulatory requirements.
By choosing TSS in partnership with ASC Technologies, you benefit from the best of both worlds: TSS’s dedicated customer service, technical expertise and understanding of your business requirements, combined with ASC’s advanced recording technology, proven industry experience and extensive global vendor support.
We believe the right technology is only part of the solution. Having the right partner to advise, implement and support that technology is equally important.
TSS works closely with customers to understand their existing communications environment, identify the most appropriate solution and provide a carefully managed approach to implementation or migration.
Backed by ASC’s specialist technical teams and international support network, we aim to deliver a seamless customer experience, from initial consultation through to long-term support.
One trusted technology partnership. Complete confidence in your communications recording.
Moving to a new communications recording platform shouldn’t mean compromising your existing data or disrupting your business.
TSS and ASC bring together established technical expertise and proven migration processes to help organisations modernise their recording infrastructure while protecting business-critical information.
Our approach focuses on:
Combining ASC’s globally established technology with TSS’s dedicated customer support, we deliver recording solutions designed around your business, today and for the future.
Get in touch with our team to discover how our partnership with ASC Technologies can support your organisation.
Advanced communications recording and compliance technology, backed by a partner you can trust.
ASC provides communications recording, secure archiving, compliance monitoring and AI-powered analytics solutions designed to help organisations securely manage and gain value from their communications data.
TSS has chosen to partner with ASC because of its long-standing industry experience, proven recording technology, specialist compliance expertise, successful migration track record and extensive international support capabilities.
ASC offers recording solutions and migration expertise for organisations looking to modernise existing infrastructure. TSS can help assess your current environment and determine the most appropriate solution and migration approach.
ASC supports the preservation of historical recordings during supported migrations. TSS and ASC can assess your current system, archive and retention requirements to determine the appropriate approach.
Yes. ASC offers cloud, on-premise and hybrid deployment options, providing flexibility to meet different technical, operational and regulatory requirements.
TSS aims to provide guidance from initial consultation and solution selection through to implementation and ongoing support, working alongside ASC’s specialist technical and vendor teams. The precise service arrangements will be tailored to your requirements.
