The BT Trading and Command Systems Training Course is designed to provide delegates with a practical introduction to the BT Trading and Command system and its supporting technologies. The course covers core system concepts, turret support, turret usage, troubleshooting processes and support case preparation.
Delivered as an instructor-led classroom course, it combines presentations, live system demonstrations and practical exercises to help attendees build confidence in administering and supporting the BT Trading and Command environment.
The course is suitable for individuals involved in turret support, service management and product management who require a foundational understanding of the BT Trading and Command platform.
Delegates will also receive access to downloadable training materials and supporting self-study resources.
Throughout the course, delegates will gain an understanding of:
The course blends theory with practical demonstrations and guided lab exercises where applicable.
This introductory course is aimed at:
Attendees should have:
Romford, Essex.
Monday 17 August – Friday 21 August 2026
Monday 24 August – Friday 28 August 2026
The programme is delivered over five days in a classroom environment with live instruction.
Daily Schedule:
| Day | Start | Finish |
|---|---|---|
| Monday | 11:00 | 17:00 |
| Tuesday | 09:00 | 17:00 |
| Wednesday | 09:00 | 17:00 |
| Thursday | 09:00 | 17:00 |
| Friday | 09:00 | 17:00 |
Refreshments and lunch will be provided each day.
Delegates are required to bring their own laptops.
An accreditation assessment will be completed on Day 5 following the course.
To register your place please fill in the form below to apply.
The cost of the course is £3,050 per person.
