Welcome to Trading System Support.
At TSS, we are committed to becoming a technology and service leader powering the global financial markets. We help clients anticipate change and solve problems, setting the standard with industry expertise, exceptional service and comprehensive technology. With a customer-first mentality, TSS brings together one of the largest and most diverse global financial ecosystems spanning all asset classes and market participants. As the enabler of this ecosystem, TSS empowers the community to interact, transact and react to market changes and challenges, and we collaborate with our customers to help make them secure, productive, compliant and connected.
Communications and Compliance.
From our hosted communications platforms to our suite of compliance and network connectivity options, we focus on solving business challenges and meeting changing regulatory requirements so our clients can:
- Maintain current system investments no longer supported by big OEMs
- Control costs and improve return on equity
- Improve operational cost, productivity and efficiency
To help our customers transform their businesses, we recognise that we, too, need to transform, as evidenced by our recent partnerships with IP Trade and Speaker Bus Trading Solutions. In addition to extending our geographic reach with our Global partner programme.
Our combined company leverages 40 years of experience in delivering specialised communications solutions for the Trading System markets. Today we’re even better positioned to align with rapidly transforming technologies—and to continue delivering support for our customers now and in the future.
TSS helps our clients to stay empowered to reliably interact, transact and react to market place challenges. Combining our industry expertise, exceptional service and comprehensive technology, we help clients anticipate changes in trader voice technology and solve problems. And, we collaborate with our strategic partners to make them secure, productive, compliant and connected.
Our global footprint allows TSS to provide services for all areas of Financial business, as we sustain our investment in our Global support partner programme worldwide, and our capabilities continue to expand.
Our accumulated expertise across regulations, market structures, asset classes and technologies gives our clients real choice across all popular vendors.
We strive to understand clients’ challenges to deliver first-rate products, services and support—today and for the future.
Tirelessly anticipating change
We understand, communications, compliance, and network capabilities like no one else. To help clients stay ahead of the competition, we invest in technology partners that meets those needs. We carefully select specialist partners to complement our capabilities so we can deliver results across multiple areas.
Clients count on us with confidence
While we’re proud to be known for our reliability and continued commitment to support our expanding customer base, we’re not complacent. We employ the right people with the right training. To us, that means learning continually, listening to clients and constantly looking to improve how we deliver a better service. Because we engage with clients in an open and honest way and do not charge extortionate prices for support or upgrades , they have come to rely on us as a valued consultative partner.
We specialise in the supply, installation, maintenance and support of IT and Voice solutions currently available to the financial markets.
We specialise in installing and maintaining Dealer Voice Networks, Trading Turrets and Voice Recording solutions.
Our services range from providing managed services, support contracts for legacy systems, Consultancy for converged voice and data solutions, IP and SIP integration into existing customer equipment.
We can implement and manage a project through design and install and provide full ongoing support.
Trading System Support have been in involved in the financial sector for well over 40 years which means we carry a wealth of experience about new and legacy system as well as a large quantity of spares.
This also allows us to provide companies with support on older legacy systems long after their sunset policies have expired enabling customers to “sweat their assets” for longer. Our intimate knowledge of how Trader Voice Solutions, Dealer Boards, and Voice Recording works enables us to provide support all leading manufactures. We have the hardware stock to provide ongoing support, Moves and Changes, and upgrades to any system.
Through our network of IT hardware suppliers we can prove the latest desktop technology at the most competitive prices. Our engineers have the expertise to build and manage any network.
One of the most important elements of our business is good technical understanding of business telephone systems and attention to detail at the pre-sales and on-going support level.
Our innovative and pro-active approach to maintenance has meant that many customers have moved to Trading Support Services during the life of their equipment.