Trading System Support are the largest Global independent provider and maintainer of Dealer Voice Solution. We Maintain, Upgrade, and Install used systems from all leading dealer voice manufacturers, including BT Syntegra and Speakerbus, IP Trade and Enepath.
Our Services include
- Maintenance and Support for all End of Life Dealer Voice Hardware
TSS is the only global maintainer than can offer ongoing support for all current Dealer Voice Solution. We can provide continued expansion and upgrade solution bringing your legacy hardware into the 22nd Century.
- Hosted Dealer Voice
TSS operates one of the largest hosted dealer voice systems globally. We have over 100 turrets from over 20 customers globally connecting to the London platform. Our solution offers quick simple and cost effective connectivity to the dealer voice network from any global location via a basic Internet Service. Complete with Voice Recording and local dial access via SIP trunk traders can be connected within 24hrs.
- Supply and Installation of Dealer Voice Solutions from all known vendors.
TSS can provide complete solutions to meet any customer’s requirements. We currently hold over £250k of stock of Spares that can be delivered same day to any central location. Our trained engineers can provide a fast and professional installation and consultancy service.
- Voice Recording Supply and Support.
TSS can provide a cost effective solution to maintain existing End of Life recording hardware from NICE, CYBERTECH, and VERINT
- IP Trade Solution Provide
TSS is a authorised IP Trade Partner, providing the latest Cisco technology to the trader desktop.
- Soft Turret Solution Providers
The latest Tablet based Turret to be released on the market. Backed by one of the largest global Telecommunication Corporations, it is set to change the way Dealer Voice Systems are modelled in the financial world of the future.
- Dealer Voice Connectivity
TSS operates it internal SIP gateways services to provide global connectivity with cost reductions of up to 70% on international broker lines. By becoming a member of the TSS Core Network Services “CNS” we offer customers an extension of their existing network to any global city. From there they can order and manage their dealer voice requirements at a local rate.
- Disaster Recovery Solutions
TSS currently completing fit out f it first Business Continuity Site. Based in Essex, this solution offers full trading facility as either a DR Location or workspace environment.
Our Maintenance service allows customers the freedom to retain their existing platforms long after the End of Life policy enforced by the manufacturers, saving cost at a time when it matters, allowing the customer to decide when he refreshes his technology
We provide our clients with independent advice on their IT strategy, Dealer Voice and Telephony solutions, Voice Recording Solutions, and Internal/External relocations services. We consult, design and implement the latest products and technology independently from the world’s leading vendors. We support and maintain many of the leading edge and legacy trading platforms.
At every stage we add value to our clients by reducing IT costs, improving business efficiency and productivity whilst providing ongoing support and a return on investment through our excellent portfolio of services.
Every customer is a valued client and we work to ensure that we maintain the highest standards throughout every project.
Trading Support Services is the preferred provider of infrastructure products to the Global Financial Services sector. Based on many years of experience working within the financial services sector we can offer our customer a market focused solution for any requirement. Our clients include leading hedge funds, funds of funds, proprietary trading firms, market makers, broker/dealers, private equity houses, exchanges and global investment banks.
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